5 Polsham Park, Paignton, Devon, TQ3 2AD Tel: (01803) 558402
Booking Terms and Conditions
Cancellation policy with bookings booked through our website
Bookings cancelled 7 days prior to arrival will not incur a charge.
Bookings cancelled with less than 7 days notice will be charged the total cost of the booking. Cancellation charges will be applied to the debit/credit card provided at the time of booking.
A deposit for your first night’s stay is required when booking, with the balance due on arrival with a valid debit/credit card or cash. Cheques are not accepted.
Any breakages or extra cleaning costs that occur during your stay will be charged to your credit card.
Our two ground floor rooms (one double and one twin, both en-suite) are suitable for guests who have difficulty with stairs, but we are unable to accommodate wheelchairs in the house.
Guests may check-in on the day of arrival after 2pm and up to 6pm.
If you arrive before 2pm please do check to see if your room is available. If it is not you are more than welcome to leave your luggage.
If check-in cannot be made by 6pm, guests are urged to let us know by telephone or email and if possible with prior notice. We will however do our best to still accommodate late arrivals. We kindly request that you vacate your room by 10.30am on the morning of your departure.
Please note we are a No Smoking establishment.
Diane & Tommy hope to have the pleasure of your company and will endeavor to make your stay a happy one.